Secure Patient Email
Help on Logging in to the Full Site
Username and Password
We recommend using the latest version of Google Chrome, Mozilla FireFox, Internet Explorer, Safari, or Opera. However, while Internet Explorer v9.0+ is supported, only the most recent versions of other browsers are supported. If you have an older browser or a browser that is not properly working, please try the "Mobile Site".
To download a compatible browser, follow one of these links:
If you login successfully, but are logged out on the next page view, then you most likely are having problems with cookies. Try clearing your browser's saved cookies and make sure that your browser is configured to accept all cookies from the domain "patientemail.org".
If you have forgotten your password, use the "Password Reset" button, if provided, or contact your account administrator or Secure Patient Email support for assistance.
If you have enabled two-factor authentication, then you will be required to use the second factor after you have entered your username and password successfully. You will not be able to login without using both your username/password and your second factor.
Pre-Filling the Login Form
You can pre-fill your login form by constructing links to the login page with certain parameters in the query string. Add: